Virtual Assistant Services

BCSS assigns a dedicated virtual assistant to the practice. The assistant learns the practice's workflows and handles administrative tasks as part of the team.

Common Tasks

• Provider credentialing and re-credentialing
• Insurance authorization tracking and follow-up
• Compliance documentation and filing
• Office supply ordering and vendor coordination
• Staff communication and meeting coordination
• Report generation and data entry
• Non-clinical patient communication
• Personal assistant tasks, which may be partially or fully personal

How It Works

BCSS assigns an assistant based on the practice's needs and schedule. The assistant works within the practice's systems and follows its processes, and the practice communicates with them directly by phone, email, or messaging.

Trained for Behavioral Health

Assistants understand the behavioral health environment, including HIPAA and confidentiality requirements. The service scales with the practice's needs without the overhead of hiring, and covers absences without coverage gaps.