How It Works
From the first conversation to daily operations.
The Process
Engaging BCSS is a straightforward, low-friction process.
Step 1: Discovery Call
BCSS begins with a conversation about the practice: its size, its current billing workflow, and where the bottlenecks are. The call establishes what the practice needs and whether BCSS is a fit.
Typically 30 minutes. No commitment required.
Step 2: Onboarding
BCSS sets up the practice's billing, scheduling, and administrative workflows, connects to its existing systems, configures payer information, and trains the team on the practice's requirements.
BCSS handles setup; the practice provides access and context.
Step 3: Day-to-Day Operations
The BCSS team handles billing, reception, scheduling, and administrative tasks on an ongoing basis, with payroll support for the practice.
Daily operations, handled.
Step 4: Ongoing Optimization
BCSS continuously reviews workflows to reduce claim denials, shorten payment cycles, and improve efficiency. The service scales as the practice grows.
Included in the service.
An Integrated Service
BCSS provides billing, reception, and virtual assistant services as one integrated service, rather than as separate vendors, along with payroll support for the practices it serves.
BCSS continuously develops its own enterprise platform, Practisphere, to deliver these services. The practice receives managed operations without managing the technology.